ServiceDesk Plus
Use assets, incidents, changes and service activity as governed source information.
Reuse reliable source data, automate selected evidence collection and detect gaps between systems without maintaining duplicate registers.
Specialist tools remain authoritative for the jobs they already do. Sentrel adds the governance layer: provenance, mapping, evidence, exceptions, ownership, review and audit traceability.
Use assets, incidents, changes and service activity as governed source information.
Bring selected MDR, case, training and risk information into assurance workflows.
Use endpoint inventory, policy coverage and protection status to identify governance exceptions.
Bring network-device inventory, firmware and active alarms into asset assurance.
Evaluate workload protection, recent backup success, validation and recovery-test evidence.
Use cluster, host, VM, version and platform health context for cross-system assurance.
Extend identity, access and security assurance as connector coverage expands.
Support future REST, JSON-RPC, file import, CSV or approved secure collection methods.
Collect only what is needed for the configured assurance purpose.
Turn operational systems into traceable compliance evidence and assurance.